Use the official App Store link
Follow the iOS link on the official homepage, check the actual store listing and download there. The website currently notes that mainland China Apple Accounts cannot download the app; the store listing determines current availability. Android APKs and Windows installers are not iPhone apps.
If the app is unavailable in your region
Check the region of the Apple Account used for Media & Purchases. If you need to change it, read Apple’s official guidance first. Balance, subscriptions and pending transactions can affect the change, and a valid payment method for the new region may be required. Consider the effect on existing purchases before changing anything.
Your first connection after installation
- Open Yunbao after the App Store download completes.
- Follow the current account instructions in the app.
- Read any system VPN configuration or connection-permission prompt before accepting.
- Choose a route, connect and test a familiar webpage.
- If connection fails, record the app’s message rather than immediately changing store region.
Installation and connection are different problems
If the app is installed but cannot connect, check the local network, account state and the app’s error message. If another VPN is in use, confirm which connection is active. Changing store region affects access to the app listing; it does not automatically repair congestion or a local network problem.
Prepare a useful support report
Include the iPhone model, iOS version, store message and the stage at which the problem occurs. Do not share your Apple Account password, verification codes or full payment details in a community group. Apple account-region and payment issues can be directed to Apple Support.