Yunbao VPN

Usage guides

VPN Works Differently on Wi-Fi and Mobile Data: Compare Networks

Keep device, app, route and destination fixed. Test Wi-Fi and mobile data close together, first directly and then through the VPN. Change only the network so a simultaneous route change does not obscure the cause.

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Control comparison conditions

Keep device, app, route and destination fixed. Test Wi-Fi and mobile data close together, first directly and then through the VPN. Change only the network so a simultaneous route change does not obscure the cause.

Check local access when only Wi-Fi fails

Check signal and any network sign-in page, then test nearer the router. On a router you own, review vendor updates and back up settings before changes. Ask administrators about hotel or work networks. Do not disable Wi-Fi encryption or ignore certificate warnings.

Verify recovery after switching

A network switch can interrupt an existing connection. Wait for the app status to update and load a page to confirm recovery. Record networks, time and errors. If mobile data fails directly too, check signal, data allowance and carrier status before blaming the VPN route.

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